What’s the most accurate
predictor of a new Quality Control Manager candidate’s
job potential? Many people think it’s an interview, one where
they “get a read” on the recruit’s likelihood
to fit into their organization.
Nothing could be further from the truth. The typical job interview
– while the most widely used selection tool – is also
one of the least successful in predicting outcomes. In most studies,
interviews rank 5th in predicting performance, particularly with
manager candidates like Quality Control Manager.
Used correctly, however, as part of a disciplined selection approach,
an interview can be very telling. The first issue is FOCUS . . .
make sure your interviews are guided by the success profile you’ve
chosen for your manager position.
Quality Control Manager:
- Decision making accuracy
- Willingness to deal with multiple tasks
- Takes personal responsibility in an individual contributor role
- Develops technical competence
- Attention to detail
- Team orientation
Next, use a classic “coning approach” with questions
to obtain the information needed to assess the candidate against
specific profile elements. After the interview, individual assessment
scores can be summarized, and a determination made as to how to
move forward with your Quality Control Manager candidate.
Click on the adjacent Interview Guide front page. This illustrates
how the Quality Control Manager interview focuses
on the nine critical factors of the job.
Click
here to request a complete sample Quality Control Manager Interview
Guide.
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